Overview of Risk Management and Quality Management in Health Care Worksheet HCS/451 Version 4 1 University of Phoenix Material Overview of Risk Management and Quality Management in Health Care Worksheet The purpose of this assignment is to gain a broad perspective of risk management and quality management as applicable to all health care organizations, rather than focusing on a specific segment of the health care industry. Conduct research to provide you with an introduction to the health care disciplines of risk management and quality management and their roles in and influences on organizational performance. To complete this assignment, look for common themes and characteristics shared among the sources you used to conduct your research related to risk management and quality management’s relationship to leadership and governance, philosophy and culture, and stakeholders. Use at least three research sources, with two from the University Library and one from the course textbooks or this week’s Electronic Reserve Readings. You may use as many additional resources as necessary to assist you in identifying factors. Complete the grid by summarizing information in the Risk Management and Quality Management columns. Use bullet points of a few words or short phrases to describe each element. Use at least four bullet points for each item. This grid is not meant to be lengthy or all-inclusive; rather, it is a starting point upon which you can build your knowledge of risk-management and quality-management concepts.
efficiency. Trending and analyzing incident data keeps the health care organization one step ahead of the issues they face. There are integral roles patient safety and quality and the protection of patients,visitors, staff and the assets of the institution. Sharp works to identify and address all sources of risksand losses resulting in a relationship with the legal department in investigating adverse events, and
working with all the departments in the hospital to achieve and maintain regulatory compliance.” Sharp
Healthcare (2012).Key concept of quality managemen
t at Sharp involves “improving quality along with patient safety,
linking quality improvement to strategic plans, preventing and controlling infections, managing privateinformation, analyzing current processes, and implementing new processes for improvement, and
providing training and education for the staff.” Sharp Healthcare (2012). According to Sollecito et al.(2013), “organizations embark on Continuous Quality Improvement (CQI) for numerous reasons,
including accreditation requirements, cost control, competition for customers, and pressure fromemployers and payers. The primary goal for quality management in hospitals is to improve quality of care along with patient safety and the providing of quality care is achieving and maintaining itsaccreditation
Steps the organization may take to identify and manage their risks
Sharp identifies and manages their risks by “enhancing the safety of the patients, visitors, and
employees. They minimize the financial loss to the hospital through risk detection, evaluation, andprevention. Sharp also provide education, either hospital wide or to specific departments as a result of tracking and trending organizational data. On a day to day basis, Sharp staff serves as a resource and/oradvisors for incidents occurring within the facility. Sharp integrated the risk management and qualitymanagement departments which improved its identification of processes that may lead to adverseevents and more interventions aimed at reducing the likelihood of recurrence. Sharp developed a morethorough monitoring of systems aimed at reducing the likelihood of recurrence and a common data
base where data regarding adverse events or other outcomes are evaluated.” Sharp healthcare (2012).
Identify at least three typical or actual risks in the organization. Describe how the risks might negativelyaffect the quality.The three typical risks that Sharp encounters are: 1. Safety of the patients, visitors, and employees. 2.Lacking in patient, visitors, and employee education. 3. Safeguarding the privacy of the patients, visitors,and employees. These risks might negatively affect the quality of care of the organization if not properly